Wednesday, November 30, 2011

Now the update to Cable Roulette

I wrote about my Cable TV and internet problems earlier.  Well here is the update.

I waited from 8:30 am this morning till 12:30 for this Atlantic Broadband install guy to show up.  Well needless to say he was a no show.  I called Atlantic Broadband hoping to get some sort of update as to what was happening.  My first call was at 12:00.  Here is what happened:

Me:  "I have been waiting for your install guy since 8:30 this morning.  Where is he?"

Atlantic Broadband:  "I show that he is on is way sir.  He will call you before he gets there it is company policy.  I however show that he has not called yet."

Me: "I don't understand why haven't I been kept up to-date on progress.  I have dedicated my morning to waiting for him."

Atlantic Broadband: "Blah blah blah, we don't care."

Me:  "Ok I will wait until 12:30"

Hang up

Well 12:30 came and went with no install guy.  I then called and asked the guy if this is the why he would like to be treated if he was waiting for an appointment.  "Oh we apologize Mr. Johnson"  Apologies don't cut the mustard retard. Needless to say I cancelled the whole deal at 12:35.

I then proceeded to hound Verizon to see what I could do to lower my rate or at least get some sort of deal.  After 3 separate phone calls.  (you have to hang up if you get a retard that will not help you).  I talked to a woman who gave me the following deal:

Kept my price at my current rate without the rate increase
Issued me a $300 gift card
Plus a $15 per month credit for 6 months.

This is all I really wanted.  I just wanted to keep paying my rate and not get an increase.  UhOh door bell.  Look at that the Atlantic Broadband install guy showed up.  Had to give him the bad news that he worked for a retarded company and he should work faster.  Oh well.

Full day of work shot.  Did get some emails, videos posted and blogs written to.  So not all was lost and there is a certain serenity to staying home all by myself.

Here is the final email confirmation from Verizon:


Thank you! Your FiOS order has been received.



Dear ROBERT,
We are pleased to inform you that your FiOS® order is being processed. Your order summary can be found directly below. You'll soon be embarking on the ultimate home network and entertainment experience. It is important that you log on to our What's Next Web site to confirm your order. The What's Next site can also help you with any questions or changes pertaining to your order and includes interactive demonstration videos. Once confirmed, you'll receive a series of emails that will guide you through the installation process, with each step illustrated in the header - as shown above.

Thank you for choosing Verizon.
Order Summary
Order Number:

Installation Date:
Dec 09, 2011

Order Details*:
Order Date: Nov 30, 2011

Services Ordered: Triple Play: FiOS Digital Voice Unlimited, FiOS Internet up to 15/5, FiOS TV Prime HD, 2011 NATIONAL

Bundle/Product Price: $109.99

Internet Speed: FTTP_15M_5M_TRUE
Service Ready Date: Dec 09, 2011

*If you have ordered other services in addition to your FiOS order detailed above, you will be receiving information on these services in a separate email.


Your Service Includes**:
·  $5 off for 24-Month Term Contract Discount
·  A $300 Verizon Visa®: Prepaid Card, which you will receive by mail approximately 90 days after your new bundle start date. You can use the card everywhere Visa debit cards are accepted. Please monitor this email address for updates on the fulfillment of your reward.

Important Information Regarding Your FiOS® Digital Voice Service

Additional details pertaining to your FiOS Digital Voice service will also be sent to you via U.S. Postal mail.

Please don't hesitate to call our customer service support center at 1.800.VERIZON (1.800.837.4966) should you have any questions or concerns.

To ensure that your Verizon account notifications get to your inbox, please add verizon-notification@verizon.com to your e-mail Address Book or Safe List.
Can't see the image below? For more information on the status of this
order or to confirm, visit myverizon.com/whatsnext


Cancellation Policy: By placing your FiOS Triple Play: FiOS Digital Voice Unlimited, FiOS Internet up to 15/5, FiOS TV Prime HD, 2011 NATIONAL order, you agreed to maintain your bundled services for a minimum of 24 months and that a prorated early termination fee of up to $230 will apply if you cancel your bundled services early. The prorated early termination fee of $230 will be reduced by $10 for each full month toward your minimum term that you complete. There are other terms and conditions that are a necessary part of your agreement which you should review. Those terms are available at verizon.com/terms and are also provided on or before the installation of your FiOS services. If you are a new customer and you don't agree to those additional terms, you can cancel your order before your services are installed without an early termination fee.

A Cow based Economics Lesson

SOCIALISM
You have 2 cows.
You give one to your neighbor.

COMMUNISM
You have 2 cows.
The State takes both and gives you some milk.

FASCISM
You have 2 cows.
The State takes both and sells you some milk.

NAZISM
You have 2 cows.
The State takes both and shoots you.

BUREAUCRATISM
You have 2 cows.
The State takes both, shoots one, milks the other, and then throws the milk away.

TRADITIONAL CAPITALISM
You have two cows.
You sell one and buy a bull.
Your herd multiplies, and the economy grows.
You sell them and retire on the income.

ROYAL BANK OF SCOTLAND (VENTURE) CAPITALISM
You have two cows.
You sell three of them to your publicly listed company, using letters of credit opened by your brother-in-law at the bank, then execute a debt/equity swap with an associated general offer so that you get all four cows back, with a tax exemption for five cows.
The milk rights of the six cows are transferred via an intermediary to a Cayman Island Company secretly owned by the majority shareholder who sells the rights to all seven cows back to your listed company.
The annual report says the company owns eight cows, with an option on one more.
You sell one cow to buy a new president of the United States , leaving you with nine cows.
No balance sheet provided with the release.
The public then buys your bull.

SURREALISM
You have two giraffes.
The government requires you to take harmonica lessons.

AN AMERICAN CORPORATION
You have two cows.
You sell one, and force the other to produce the milk of four cows.
Later, you hire a consultant to analyze why the cow has dropped dead.

A FRENCH CORPORATION
You have two cows.
You go on strike, organize a riot, and block the roads, because you
want three cows.

A JAPANESE CORPORATION
You have two cows.
You redesign them so they are one-tenth the size of an ordinary cow and produce twenty times the milk.
You then create a clever cow cartoon image called a Cowkimona and market it worldwide.

AN ITALIAN CORPORATION
You have two cows, but you don't know where they are.
You decide to have lunch.

A SWISS CORPORATION
You have 5000 cows. None of them belong to you.
You charge the owners for storing them.

A CHINESE CORPORATION
You have two cows.
You have 300 people milking them.
You claim that you have full employment, and high bovine productivity.
You arrest the newsman who reported the real situation.

AN INDIAN CORPORATION
You have two cows.
You worship them.

A BRITISH CORPORATION
You have two cows.
Both are mad.

AN IRAQI CORPORATION
Everyone thinks you have lots of cows.
You tell them that you have none.
No-one believes you, so they bomb the ** out of you and invade your country.
You still have no cows, but at least you are now a Democracy.

AN AUSTRALIAN CORPORATION
You have two cows.
Business seems pretty good.
You close the office and go for a few beers to celebrate.

A NEW ZEALAND CORPORATION
You have two cows.
The one on the left looks very attractive.


Thanks and credit to Sam Aminisam

Playing Cable Roulette

I despise Cable TV companies.  Let me tell you the story of Television in the Johnson household.  Currently we have the Verizon FIOS triple deal package.  We get Internet, TV and Phone for the low low price of $129.99 plus taxes.  We have had this package for about 4 years now.  It started out at $99 but went up in $10 increments over the years.  No big deal when money is flowing and the economy is optimistic.  However just recently Verizon decided that they would be raising my rate another $10.  Well this was unacceptable.

In the mailbox with the rate increase letter was a post card encouraging me to sign up with Verizon FIOS for $99 per month with a FREE for life DVR......... Wait that is the package that I currently have been paying $129 plus taxes over the past 4 years.  Needless to say I pick the phone up and call verizon to find out what kind of deal they could cut for a long term customer that pays his bill on time each and every month.  The conversation went something like this:

Verizon guy: "Thank you for calling Verizon.net how can I help you?"
Me: "I received a letter informing me that my bill will increase by $10 in January 2012"
Verizon guy: "Let me help you with that.... one moment..... yes I see that your new rate will be $129 per month plus taxes."
Me:  "I also received a post card that informs me that I can sign up for the exact same service plus get a free DVR for life.  I would like to take advantage of that deal."
Verizon guy: "I sorry sir, but that deal is only for new customers that do not currently have our service."
Me: "I don't understand.  I have been a loyal customer for years.  Why would you treat me like this."
Verizon Guy: "Blah blah blah blah. No."
Me:  "OK, well thanks for nothing.  I want to confirm that my current rate stays the same till December 31st.  Is that correct?"
Verizon Guy: "Yes sir that is correct."
Me: "OK, have a great day"
Verizon Guy: "Thanks for calling Verizon."

I hung the phone up and immediately went online to find out my options for internet, tv and phone service.  Whoops, there is Atlantic Broadband that can offer me the same service.  Let me call them...... The bottom line is that I was able to get the exact same service as with Verizon but at the $99 rate per month.  Hey sign me up.  But wait...... I need to have a meeting with the family to determine exactly what it is that we need to actually have as services.  Surprisingly TV was the least important part of the services.  Internet was the most important followed by Phone service.  I checked to find out what the Internet and phone service would cost without the TV package.  Final cost with Taxes was $56.84 per month.  Wow I can save a full $73.15 by just not having the TV package.  Yeah! Sign me up.

So here I wait for the Atlantic Broadband installation guy to come and hook up the internet and phone.  As soon as he has completed the hook up and all is well I will be calling Verizon to have the Triple package deal shut off.  That of course will be another post.  I will also update everyone on the installation process and how smoothly the process went.

Tuesday, November 29, 2011

Governor Markell Rings Opening Bell at New York Stock Exchange



Delaware Adds Its Voice to Discussion on US-Israeli Business Innovation
Delaware State SealGovernor Jack Markell rang The Opening Bell at the New York Stock Exchange (NYSE) this morning as part of an event recognizing US-Israeli partnership in business innovation. Thousands of Israeli-based businesses – not to mention 55% of the companies listed on the NYSE – are incorporated in Delaware, and there are ever-increasing trade opportunities between Israeli and Delaware companies.
“There are many ways in which Israeli and Delaware businesses can collaborate and build partnerships now and in the future,” said Governor Markell. “Over many decades, Israel has led the world in finding ways to successfully commercialize research.   For over a century, Delaware industries have also been at the forefront of commercializing research and, in the past 15 years, our State and universities have focused increasingly on finding ways to commercialize academic research. We have had success in many areas, becoming a national leader in bio-technology, alternative energy, composites, and electrical engineering.”
“Israeli and Delaware businesses share the a great potential for partnership,” said Governor Markell. “Israel has led the world in finding ways to successfully commercialize research. Delaware businesses and our universities have focused increasingly on finding ways to commercialize academic research. We are becoming a strong national leader in bio-technology, alternative energy, composites, and electrical engineering. Delaware welcomes innovation and we want more innovative businesses to call Delaware home.”
The annual Israel Day at the New York Stock Exchange event was a prime opportunity for Governor Markell and others to talk about Delaware as a center for business startups, research and development, as well as finance. Sponsored by NYSE Euronext and the America-Israel Friendship League, the event brings together dozens of CEOs, entrepreneurs, investors and legal professionals to attend a day of presentations and roundtable sessions on cooperative trade and development efforts between Israel and the United States.
This year, in addition to Governor Markell, attendees heard from people such as the Israeli Ambassador to the UN, the CEO of the Tel Aviv Stock Exchange, and CEOs from Israeli companies looking to grow their business in the United States.
Delaware plays an important role in enabling the types of innovative, cross-border business partnerships that were the subject of the event. With its modern and flexible laws, highly respected courts, and friendly business environment, Delaware is a leading jurisdiction for intellectual property matters and personal wealth management products and services. The State’s legal system has been consistently named the Best Legal System in the nation by the US Chamber of Commerce.
Karl Steiner, the University of Delaware’s Associate Provost for Research and Development, participated on a panel discussing ways academic groups are working with businesses and governments to boost trade and research partnerships between the U.S. and Israel.
The University of Delaware and Delaware’s business community have been partnering for over a decade to develop world-class research, incubation and commercialization facilities which have included the Delaware Technology Park, the Delaware Bio-Technology Institute and the Fraunhofer Center for Molecular Bio-Technology.
Governor Markell noted that the small country of Israel has given birth to companies at the cutting edge of so many fields, but added: “Though my state is also small, we have the highest per capita concentration of patent holders and Ph.D. researchers in the United States.”
In addition to Governor Markell, other Delawareans participating in today’s event included Delaware Secretary of State Jeffrey W. Bullock; Delaware Business Roundtable Chair Ernie Dianastasis; ILC-Dover CEO William Wallach, and past President of the Delaware State Bar Association Benjamin Strauss.

Had to share this conversation from Facebook


Just in case you can not read this persons post here it is in text:

"It's easy to spend money when it isn't yours and you don't live under the same laws because you create loopholes for you, but chain your constituents into regulations that stunt growth in business and the middle class. People wanted to believe that Obama represented their ideals and came from their background, but how many of us went to Harvard and how many if your children will ever have a shot at an ivy league? Be real! People like Trump, Steve Jobs, Bill Gates started with nothing, but because they were creative, innovative and had faith in the American Dream were able to create multi- billion dollar empires and hired many of us 99%ers! Shame on the "occupiers" for deriving such foolish notions about the 1%ers. My folks are 1%ers and guess what nobody gave them a handout or government loan... Yup they are Anglo, but had they been anything else they could have qualified for government loans and hand outs. My father would rather go without than rely on a taxpayer for some special opportunity."


Saturday, November 26, 2011

Economics 101

Suppose that every day, ten men go out for beer and the bill for all ten comes to $100 and if they paid their bill the way we pay our taxes, it would go something like this:

The first four men (the poorest) would pay nothing.
The fifth would pay $1.
The sixth would pay $3.
The seventh would pay $7.
The eighth would pay $12.
The ninth would pay $18.
The tenth man (the richest) would pay $59.

So, that's what they decided to do.

The ten men drank in the bar every day and seemed quite happy with the arrangement, until one day, the owner threw them a curve. "Since you are all such good customers," he said, "I'm going to reduce the cost of your daily beer by $20." So drinks for the ten now cost just $80.

The group still wanted to pay their bill the way we pay our taxes so the first four men were unaffected. They would still drink for free...but what about the other six men - the paying customers? How could they divide the $20 windfall so that everyone would get his 'fair share?'. They realized that $20 divided by six is $3.33. But if they subtracted that from everybody's share, then the fifth man and the sixth man would each
end up being paid to drink his beer.

So, the bar owner suggested that it would be fair to reduce each man's bill by roughly the same amount, and he proceeded to work out the amounts each should pay. And so:

The fifth man, like the first four, now paid nothing (100% savings).
The sixth now paid $2 instead of $3 (33%savings).
The seventh now pay $5 instead of $7 (28%savings).
The eighth now paid $9 instead of $12 (25% savings).
The ninth now paid $14 instead of $18 (22% savings).
The tenth now paid $49 instead of $59 (16% savings).

Each of the six was better off than before...and the first four continued to drink for free. But once outside the restaurant, the men began to compare their savings.

"I only got a dollar out of the $20,"declared the sixth man. He pointed to the tenth man," but he got $10!"

"Yeah, that's right," exclaimed the fifth man. "I only saved a dollar, too. It's unfair that he got ten times more than I!"

"That's true!!" shouted the seventh man. "Why should he get $10 back when I got only two? The wealthy get all the breaks!"

"Wait a minute," yelled the first four men in unison. "We didn't get anything at all. The system exploits the poor!"

The nine men surrounded the tenth and beat him up.

The next night the tenth man didn't show up for drinks, so the nine sat down and had beers without him. But when it came time to pay the bill, they discovered something important. They didn't have enough money between all of them for even half of the bill!

And that, ladies and gentlemen, journalists and college professors, is how our tax system works. The people who pay the highest taxes get the most benefit from a tax reduction. Tax them too much, attack them for being wealthy, and they just may not show up anymore. In fact, they might start drinking overseas where the atmosphere is somewhat friendlier.

David R. Kamerschen, Ph.D.
Professor of Economics
University of Georgia

For those who understand, no explanation is needed..
For those who do not understand, no explanation is possible.

Wednesday, November 23, 2011

Governor’s Weekly Message: Giving Thanks



 In his Thanksgiving Week message, Governor Jack Markell sends a message of thanks to Delawareans, who make this state a great place to grow up, raise a family, go to work and retire.
“I want to use this message, this week, to say thanks. To thank you, your friends and your neighbors. For giving me and others the incredible honor of having the chance to serve you. For giving us the chance to commit ourselves each day to the goal of making some of these tough times a little easier, to fight to bring more jobs and opportunity here, to work to make our state’s schools even stronger,” said the Governor. “Thank you, for everything you do, to make this such an incredible place to call home – To make Delaware such a great place grow up, a great place to raise a family, a great place to work and, as more and more of the country is noticing, a great place to retire.”
One of the characteristics that define our state is how quickly people pull together, to fight together to overcome obstacles. The Governor put those characteristics in a historical context: “From the very moment we became The First State, Delawareans have pulled together and made clear along the way that we don’t settle, and we don’t stop. We look forward, and we push forward and we fight, for our families, and friends and neighbors in this, our great state of neighbors,” he said.
During his Thanksgiving, the Governor will join others in serving a Thanksgiving Day meal to those in need at Emmanuel Dining Room in Wilmington.
“Please accept this thank you, from me, from our Lt. Governor Matt Denn, the members of our Cabinet and others, for the chance to work with you and for you, to keep Delaware, moving forward,” Markell said.
About the Governor’s Weekly Message:
At noon every Friday, a new video message is posted to the Governor’s website and YouTube channel and is distributed to Delaware media outlets. Transcripts of the messages are posted and the audio version of the Governor’s message is available on iTunes as a podcast for distribution to personal MP3 players and home computers. The Governor’s weekly message is currently being carried on the air and posted on websites by various media outlets, and the direct link is:http://youtu.be/DGPVdVhPniI.
Constituents, media outlets and others are free to link to the Governor’s video message on YouTube -http://www.youtube.com/user/GovernorMarkell – or on his Facebook page -www.facebook.com/governormarkell – or on the Delaware State website athttp://governor.delaware.gov/information/podcast_video.shtml. All are also invited to follow him on Twitter – www.twitter.com/governormarkell – and submit ideas through http://ideas.delaware.gov.
Transcript of the Governor’s weekly message: Giving Thanks

Monday, November 21, 2011

Delaware Celebrates 100 Years of Fish & Wildlife Conservation



This entry was posted Monday, 21 November, 2011 at 2:13 pm
Governor Markell, Sen. Coons join DNREC Fish and Wildlife, partners to celebrate 100 years of fish and wildlife conservation in Delaware
Fish and Wildlife LogoWILMINGTON (Nov. 21, 2011) – Governor Jack Markell and U.S. Senator Chris Coons today joined DNREC Secretary Collin O’Mara, the staff of the Division of Fish and Wildlife and a host of conservation partners and supporters to officially celebrate the 100th anniversary of fish and wildlife conservation in Delaware with a special ceremony at the Russell W. Peterson Urban Wildlife Refuge in Wilmington.
Governor Markell Celebrating 100 Years of Conservation“Over the past century, fish and wildlife conservation has improved our quality of life, provided a wide range of recreational opportunities and contributed to our economy,” said Governor Markell. “Our state parks and other natural resources help draw thousands of visitors every year who support local jobs and businesses. Delaware has also become an ecotourism destination, with visitors from all over the world coming for the spring spectacle of spawning horseshoe crabs and the thousands of migratory shorebirds.”
Governor Markell also presented a tribute in honor of the past century’s conservation achievements, which began in October 1911, when one of his gubernatorial predecessors appointed the state’s first Board of Game and Fish Commissioners.
Among the accomplishments of the Commission and later, the Delaware Division of Fish and Wildlife cited today:
  • Restoration of many species of fish and wildlife including deer, turkey, bald eagle, striped bass and summer flounder populations;
  • Acquisition of thousands of acres of land and waterways for habitat conservation, management, restoration and public use;
  • Habitat management and restoration on thousands of acres of private lands and waterways;
  • Statewide quality outdoor recreation and access for resident and visiting anglers, hunters, nature enthusiasts and the general public;
  • Environmentally compatible mosquito control;
  • A modern and professional enforcement section that protects our resources and improves boating safety.
Senator Coons Celebrating 100 Years“For the past 100 years, the Division of Fish and Wildlife has protected a wealth of natural resources in our great state,” said U.S. Senator Chris Coons. “Delaware’s natural resources support countless recreational activities that draw hundreds of thousands of visitors every year, which helps support local businesses and our regional economy. I congratulate the Division of Fish and Wildlife for 100 years of building a true conservation success story.”
Delaware’s future conservation priorities will include restoring populations of bobwhite quail, shorebirds, weakfish, sturgeon, oysters and other species; managing large populations of deer and geese; controlling invasive species; conserving and expanding biological diversity and habitats; improving and increasing outdoor recreational opportunities; and preparing for the challenges of climate change and sea level rise.
Delaware Hunting Trapping Guidecover“As we move ahead, the Delaware Division of Fish and Wildlife expects to continue its mission, using sound science to guide policies that protect and enhance our fish, wildlife and natural habitat,” said Fish and Wildlife Director David Saveikis. “We will continue to educate and engage the public on the benefits of conservation and outdoor recreation, and to promote understanding that healthy fish and wildlife populations and habitats – and the diverse recreational and commercial opportunities they provide – are a vital part of Delaware’s economy and identity.”
Looking forward, Secretary O’Mara spoke of building on partnerships and of incorporating the best of science and technology into developing new, innovative conservation approaches. As an exciting example, he offered a preview of theDelaware Bayshore Initiative, which was recently recognized by the U.S. Department of the Interior as one of the country’s most promising ways to reconnect Americans to the natural world.
“For the past half century, strong partnerships among the conservation community, state government, and landowners have preserved the Delaware Bayshore as an ecological treasure. As a result of generations of effort, this area today is known to birders and biologists around the globe as a hotspot for migrating shorebirds and as a destination for low-impact hunting, fishing, and wildlife watching,” said Secretary O’Mara. “The Delaware Bayshore Initiative will build upon the past century of Fish and Wildlife conservation, honor the legacy of the Coastal Zone Act, and help strengthen local economies by focusing strategic investments on ecological restoration and low-impact recreation for the enjoyment of current and future generations.”
2011 fishing guide cover webThe celebration concluded with the ceremonial planting of a native Delaware sycamore tree – a tree known for its longevity, solidity and mature size – and the last of 100 special trees to be planted on the Peterson Refuge in honor of the anniversary. The site is an area recently cleared of invasive plant species beside the DuPont Environmental Education Center, one of several areas on the refuge that have been under restoration.
Owned by the Wilmington Riverfront Corp. and managed by the Division of Fish and Wildlife in partnership with the Delaware Nature Society, the refuge was established in 1998. Located in the northernmost part of Delaware’s Coastal Zone, the refuge is named for Russell W. Peterson, widely known as the father of Delaware’s Coastal Zone Act and of DNREC, the agency he created in 1971 to join the state’s various environmentally-related commissions including the Board of Game and Fish under one banner and one mission: to conserve, protect and enhance Delaware’s precious natural resources and the quality of life for today’s residents and for the generations that will follow us.
In honor of the 100th anniversary of fish and wildlife conservation in Delaware, the Division of Fish and Wildlife has planted trees, stocked trophy trout, printed special edition hunting and fishing guides and held hunting and fishing photo contests this year. A series of press releases on the history of the Division’s various sections have been issued, with the stories of Fisheries and Wildlife still to come. For more information about the anniversary, including the photo contests, or the Division’s programs, please visit www.dnrec.delaware.gov/fw.

EZ Tire and Auto Rave!

You know, I am going to start my review of the EZ Tire and Auto Shop rave by saying the "They didn't have to do that!"  The reason that I say that is, first off, this is the main reason that I shop locally.  It's all about service, well customer service that is.  But I get ahead of myself.  Let me start from the beginning.

I own a 2002 Mercedes C240 which was manufactured in 2 separate countries.  Brasil and Germany, now the Brazilian made C240 models had some rather major electrical problems.  My Mercedes was manufactured in Germany.  Which was the better of the models made.  However, there would seem to be on item on the car that tends to fail based on the fact that it was a flaw in the design.  The front turn signal just stops working.  On my car the front passenger turn signal stopped working.  I of course took the simplest action which was to replace the bulb.  Well that did nothing to solve the problem.  I did notice that the bulb holder had blackened contacts.  So I looked on line for the part but could only find third party stuff.  Plus I was not sure that the part would solve my problem.

Now the blinker was a definite problem because I could not use the turn signal to turn right.  All I needed was to be pulled over for not using my turn signal.  This is the repair that motivated me to get the car to EZ Tire and Auto in Smyrna Delaware.  There were 2 other issues that I needed to address: 1. My truck opener stopped working and 2.  I needed an oil change.  So the repair job seemed to be pretty basic to the inexperienced mechanic like me.

I took it over to EZ Tire and Auto here in the Smyrna Business Park.  Let me say that first and foremost my car went right into the shop to be evaluated.  I appeared to be straightforward, order the 2 parts we needed which would take a day to come in and do the oil change.  I picked up the car that afternoon with the oil changed, with the parts ordered and in-route to the shop.  No brainer right? Hmmmm so we thought.

The two parts arrived the next day.  Just one catch, the Blinker bulb holder that was sent from Mercedes was not like the original one.  Seems that I had the older version which was recalled and replaced with the holder that had wires coming out of it.  The older version had no wires.  The next problem that cropped up was that the actuator for the trunk release that was sent matched the part number straight from Mercedes, however when installed the connector that gives it power was not a match.  A call to the dealer revealed that there was a small adapter required.  (Now here is where the super customer service kicks in)  EZ Tire and Auto immediately drove to Wilmington Mercedes to pick up the small adapter!

Guess what, the adapter didn't fix the job as expected.  There was no information on line that could help solve the problem.  The directions given by Mercedes left out certain key parts of the process.  Like, how do you connect the power to the blinker?  So at this point I had resigned myself to taking the day off and driving to Wilmington Mercedes to have the car fixed.  I was not enthusiastic about doing it that way.  It meant more money out of my pocket, not only in repair costs but time off from work as well.

The next day, Saturday morning, good news when EZ Tire and Auto had the solution!  Bingo they installed the blinker and had the solution to the Trunk release power problem.  I was definitely happy.  Good job EZ  Tire and Auto!

Want to take advantage of their great personal service?  Here is where and how to get them to help you:

EZ Tire and Auto
56 Artisan Drive
Smyrna DE 19977
Located in the Smyrna Business park, near the Walmart distribution Center
Give them a call at 302-450-1797

Friday, November 18, 2011

Markell: “Fracking” Proposal Currently Lacks Sufficient Health and Safety Protections



This entry was posted Thursday, 17 November, 2011 at 6:02 pm
“Fracking” Proposal Currently Lacks Sufficient Health and Safety Protections
Delaware will vote “No” at Monday meeting of the Delaware River Basin Commission
Delaware State SealThe proposed regulations that would authorize drilling and hydraulic fracturing (“fracking”) to begin in the Delaware River Basin lack critical details on how public health and safety would be protected, Governor Jack Markell wrote today in a letter to the other voting members of the Delaware River Basin Commission.
In the letter, Markell made clear that Delaware’s representative would vote against the Natural Gas Development Regulations at the Commission’s meeting in Trenton this Monday.
“Instead of beginning the exploration in the Delaware River Basin and hoping we get a proper regulatory framework in place after-the-fact, it is Delaware’s view the Commission has an obligation to ensure that critical issues regarding well construction and operation are finalized first and not subject to subsequent dilution,” Markell wrote.
Over 3,000 wells have already been drilled in the Commonwealth of Pennsylvania to harness natural gas out of the Marcellus Shale. While the watershed area that would be opened up to drilling under the Commission’s proposed regulations covers only a small portion of the Shale, it serves as the primary water supply source for at least two-thirds of Delaware’s citizens.
“By far, the single most important issue for a downstream state like Delaware is whether the wells are being drilled, constructed, and operated in a manner that adequately protects our public and private water supplies. Once hydrofracturing begins in the basin, the proverbial “faucet” cannot be turned off, with any damage to our freshwater supplies likely requiring generations of effort to clean up.  In this case, it is more important to get it right, than to be fast,” Markell wrote.
Markell made clear that he believes the nation can pursue the promise of this important domestic energy source without compromising the quality of our water supply. However, doing so demands the close coordination of multiple regulatory bodies including the state and local governments of Pennsylvania and New York, the Federal Environmental Protection Agency, and the Commission. Some of these regulatory offerings under consideration in each of these jurisdictions have (1) yet to be finalized; (2) have just been finalized but not fully evaluated; or (3) are final but inadequate to protect public safety.
For example, Pennsylvania’s legislative bodies are currently debating the science that underlies two separate pieces of legislation that would strengthen the rules regarding well construction and operation. In New York, scientists and citizens are still reviewing and commenting on New York’s draft regulations regarding well construction. Because those and other regulatory debates are still underway, Markell continues “to have significant concerns that the regulations may not adequately safe guard our regional water supply by adopting best practices for water withdrawal, siting and setback requirements, drilling and construction standards, ongoing operational protections, and clean up protocols and financial assurances should a release occur.”

The text of the letter is below.

November 17, 2011
The Honorable Governor Chris Christie
Office of the Governor
PO Box 001
Trenton, NJ 08625
The Honorable Governor Thomas W. Corbett
Office of the Governor
225 Main Capitol Building
Harrisburg, Pennsylvania 17120
The Honorable Governor Andrew P. Cuomo
Office of the Governor
NYS State Capitol Building
Albany, NY 12224
Colonel Christopher J. Larsen
Army Corps of Engineers
North Atlantic Division
302 General Lee Avenue
Brooklyn, New York 11252
Re: Delaware River Basin Commission’s Natural Gas Development Regulations
Dear Commissioners:
The Delaware River Basin Commission (the “Commission”) is scheduled to vote on the revised draft Natural Gas Development Regulations this Monday, November 21, 2011. This is an important issue and many of you have asked about Delaware’s intentions. This letter outlines Delaware’s position in advance of Monday’s meeting and the rationale for that position.
It is without question that the decisions we make regarding this issue can have a profound impact on the Delaware River Basin for generations to come. While I believe our nation can pursue the promise of this important domestic energy source without compromising the quality of our water supply, doing so in this case requires a thoughtful regulatory balance and coordination between several states, the federal government and the Commission. For the reasons stated below, I am not convinced we have yet struck that balance or have demonstrated that coordination, and that is why, after careful and deliberate consideration, Delaware will vote no on the adoption of the Commission’s draft regulations at this time.
On one hand, the Marcellus Shale formation offers the promise of providing a critical source of domestic energy, with its enticing potential to provide local, low-emission, and cost-effective energy. In addition, hydrofracturing in the Delaware River Basin has the potential to create significant numbers of direct and indirect jobs in Pennsylvania and New York, not to mention potential tax revenue for states struggling to meet budget shortfalls. On the other hand, as Lieutenant Governor Jim Cawley of Pennsylvania has stated, “no amount of economic benefit would justify the degradation of our land, air and water.”
For the past seventeen months of the Commission’s rulemaking process, Delaware’s interest has been simple. As a downstream state that could be adversely affected by poorly crafted and/or executed regulations, Delaware is focused on protecting the water quality throughout the Delaware River Basin. While this watershed only covers a small portion of the Marcellus Shale, it serves as the primary water supply source for at least two-thirds of Delaware’s citizens. For this reason, we have worked to ensure the Commission’s regulations strike an appropriate balance between potential economic development and responsible stewardship of our precious natural resources.
Striking this balance has proven to be very difficult and complicated because it requires the close coordination of multiple regulatory regimes: the state and local governments of Pennsylvania and New York; coupled with the Federal Environmental Protection Agency and this Commission. Some of these regulatory schemes have (1) yet to be finalized; (2) have just been finalized but not fully evaluated; or (3) are final but inadequate. As such, we continue to have significant concerns that the regulations may not adequately safe guard our regional water supply by adopting best practices for water withdrawal, siting and setback requirements, drilling and construction standards, ongoing operational protections, and clean up protocols and financial assurances should a release occur.
One only has to look at the prior experience in Pennsylvania to determine that the Commission should not adopt regulations without fully addressing critical issues regarding well construction and operation. After Range Resources announced it had discovered a large gas field in southwestern Pennsylvania in late 2007, businesses big and small inundated small towns in Pennsylvania, seeking permits to drill in the Marcellus Shale. More than 3,000 wells were drilled in just over three years, and only after the fact, in 2011, did scientists, environmental and business leaders convene as part of Governor Corbett’s Marcellus Shale Advisory Commission and offer recommendations regarding the safe, efficient and environmentally responsible extraction and use of natural gas reserves in Pennsylvania. In its final report, the Governor’s Marcellus Shale Advisory Commission noted several high profile incidents that underscore the potential impacts on ground and surface water caused by irresponsible hydrofracturing. As a result of its comprehensive and thoughtful review, the Commission offered 43 separate recommendations in July 2011 on how to better protect the public health and environment in Pennsylvania, many of which are not yet adopted by law, regulation or policy.
Instead of beginning exploration in the Delaware River Basin and hoping we get a proper regulatory framework in place after-the-fact, it is Delaware’s view the Commission has an obligation to ensure that critical issues regarding well construction and operation are finalized first and not subject to subsequent dilution. By far, the single most important issue for a downstream state like Delaware is whether the wells are being drilled, constructed, and operated in a manner that adequately protects our public and private water supplies. If the Commission is going to rely on the regulatory schemes of state and local governments on such issues, the Commission must review and evaluate such schemes in each of those states.
Otherwise, as EPA Regional Administrators Garvin and Enck properly noted in comments to this docket, the Commission should establish a minimum set of standards that any state requirements must meet. Because these state standards are still under development, Delaware has worked to improve the regulations with additional requirements for monitoring, financial assurance, site investigation following a release and remedial action; however, many smaller drilling operations will fall below the DRBC thresholds and will thus be governed by state regulations that are not yet final. Without a clear understanding of the legal and regulatory requirements regarding well construction and operation in New York and Pennsylvania, either through finalized and/or enacted state law or regulation, or through the Commission establishing minimum standards that must be met, I cannot conclude that the water resources in the basin will be adequately protected.
This does not mean that Delaware will refuse to move forward under any circumstances. In fact, I agree with Governor Corbett that the decision makers at all levels of government with respect to hydrofracturing should be guided by science, not emotion or desire for profit. But in Pennsylvania, the Commonwealth’s legislative bodies are currently debating the science that underlies two separate pieces of legislation that would strengthen the rules regarding well construction and operation. Further, in New York, scientists and citizens are still reviewing and commenting on New York’s draft regulations regarding well construction. Thus, the very efficacy of the Commission’s regulations depend heavily on state law or regulation but the decision makers in each state have yet to determine whether sound science will ultimately prevail. As such, this Commission is simply not able to properly evaluate these regulations based on the science at this time.
One final note on the process moving forward: the DRBC regulatory process has been a deliberate and thoughtful seventeen month process in which multiple public comment sessions were held, and more than 68,000 public comments were received and reviewed.
The Commission’s rulemaking process and the intense public interest on both sides of this issue reflect the importance of the decision the Commission will make. Delaware has repeatedly raised the issue of ensuring that the public has the opportunity to review and comment upon significant revisions to the draft regulations. However, the regulations presented for adoption on Monday, were released publicly on November 8 with very significant substantive changes upon which the public should have the ability to comment. Indeed, as recently as November 16, additional changes were made, and it is doubtful the public will have an opportunity to review them, let alone comment, before the public meeting. In the end, if we want the residents of our four states to have confidence in the final product, we must be completely transparent, including providing sufficient public comment opportunities in a manner similar to Federal and state regulatory processes.
In closing, the decision whether to allow hydrofracturing in the Delaware River Basin is a decision that will affect multiple generations of Delawareans. Once hydrofracturing begins in the basin, the proverbial “faucet” cannot be turned off, with any damage to our freshwater supplies likely requiring generations of effort to clean up. In this case, it is more important to get it right, than to be fast. As New York City Mayor Michael Bloomberg stated, “[b]ecause full-scale development of natural gas exploitation in the watershed could degrade water quality, a rush to regulate and drill risks the long-term viability of one of the most important drinking water sources in the United States.” This risk is a significant concern for Delaware and therefore, until we have confidence that the Commission’s Natural Gas Development Regulations, coupled with the state and local regulations upon which they rely, are adequately protective of this water supply, I have a duty to current and future generations of Delawareans to vote no.
Sincerely,
Jack A. Markell
Governor